Returns & Exchanges

Returns & Exchanges

We want you to be completely satisfied with your purchase from The Ice Box. If something isn't right, here's how our returns work.

30-Day Returns

Eligible items may be returned within 30 days of purchase. Items must be unused and in their original condition, with all original packaging and accessories included.

How to Start a Return

Contact our customer service team or visit us in store within the 30-day window to initiate a return. Keeping your receipt is important — it serves as proof of purchase and verifies the purchase date used to determine eligibility.

Refunds

Refunds are processed promptly once your return is received and verified. Contact our team for specific refund timeline details.

Questions?

Reach us at (310) 346-4960 or info@iceboxhockey.com, or visit us at Skating Edge Ice Arena, 23770 S Western Ave, Harbor City, CA 90710.